Cookies are small text files that are downloaded to your computer, laptop or phone when you visit our web site or application.Â
Cookies used
Cookies can be used to store users preferences and other information about visits and actions. Cookies come in two flavours, first-party and third-party. First-party cookies are set by the site or application you are visiting and can only be read by them. Third-party cookies are set by a different web site or application than the one you are currently visiting. They are generally used to track users between different web sites and applications and to display more relevant advertising. Additional cookie information is available from our main cookies page.
The following tables explain the cookies used, what they are for and when they expire:
First-party cookies
| Name | Domain | Expires | Category | Source | Purpose |
|---|---|---|---|---|---|
| vngage.vid | .osleisure.com | Session | Functional | Puzzel | Used by Web Chat & Chatbot to track the current chat session. |
| vngage.lkvt | .osleisure.com | 90 days | Functional | Puzzel | Used by Web Chat & Chatbot to relate the current chat session to previous sessions. |
| vngage.id | .osleisure.com | Session | Functional | Puzzel | Used by Web Chat & Chatbot to maintain the chat session between page loads. |
| psCurrentState | .osleisure.com | Session | Functional | Puzzel | Used by Web Chat & Chatbot to contain the state of current chat session. |
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Third-party cookies
| Name | Domain | Expires | Category | Source | Purpose |
|---|---|---|---|---|---|
| vngage.lkvt | .osleisure.com | 8 months | Functionality | Puzzel | Used by Vergic chatbot to record and measure user interaction during chat sessions. |
| vngage.vid | .osleisure.com | Session | Functionality | Puzzel | Used by Vergic chatbot to record and measure user interaction during chat sessions. |
| psCurrentState | .osleisure.com | Session | Functionality | Puzzel | Used by Vergic chatbot to record and measure user interaction during chat sessions. |
| vngage.id | .osleisure.com | Session | Functionality | Puzzel | Used by Vergic chatbot to record and measure user interaction during chat sessions. |
| CookieControl | .osleisure.com | 8 months | Strictly necessary | CIVIC | Used by Cookie Control to store cookie preferences. |
Last audited on: 06 September 2023
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